FAQ

Q1: Can I get samples from your factory?

Q1: Can I get samples from your factory?

A: Yes, but it is charged.

Q2: What’s the delivery time ?

Q2: What’s the delivery time ?

A: For most of the area, 35-55 days by sea freight. 15-25 days by air freight. For details, please consult the sales.

Q3: What is the standard of package?

Q3: What is the standard of package?

A: Export standard package or special package according to customer requirement.

Q4: Do you test all your goods before delivery?

Q4: Do you test all your goods before delivery?

A: Yes, We have professional QC team to make sure that the product in good condition before send out the goods.

Q5: what kind of certificate you have?

Q5: what kind of certificate you have?

A: We have ISO9001, ISO14001, CE, UN38.3. etc.

Q6: Where can I get the price?

Q6: Where can I get the price?

A: We will offer you the best quotation in 12 hours after we get the product specifications such as voltage capacity application etc.

Q7: Are your factory or trading company?

Q7: Are your factory or trading company?

A: We are professional battery manufacturer with our own factory and brand. We provide all kinds of OEM/ODM services for clients, can produce by your samples or technical drawings.

Q8: Do you have MOQ limit?

Q8: Do you have MOQ limit?

A: Yes, we have MOQ limit for mass production, but it depends on battery model. Please contact us for details.

Q9: How about the lead time?

Q9: How about the lead time?

A: Samples will takes 5-7 business days. Mass production will takes 30-35 days. It depends on quantity.

Q10: What about after-sale service?

Q10: What about after-sale service?

A: We will offer you 1-5 year guarantee. If there are any problems, please inform us, we will offer you positive solutions.

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